Our Core Services Include:
Training, Seminars, Workshops, and Conferences
NEW PUBLIC COURSE OFFERINGS:
Failure Mode Effects Analysis (FMEA)
To achieve profound success, you need to maximize the productivity and satisfaction of your employees. We teach employees how to:
- Be productive on teams
- Communicate effectively
- Take charge of their attitudes
- Understand behaviors
- Develop and apply leadership skills
- Effectively utilize assets
Our staff includes Ph.D. level courseware developers and industry experts. We will customize or custom build any type of course for you.
- Lean Six Sigma Introduction
- Lean Six Sigma Basics
- Six Sigma Introduction
- Six Sigma Basics
- SPC Comprehensive Package
- SPC Basics
- SPC Advanced
- SPC Starter Kit
- Applying SPC
- Process Capability
- Design of Experiments
Individual and Team Productivity
- Adventures in Attitudes
- Coaching Employees
- Coping with Personal and Relationship Stress
- Coping with Difficult People
- Customer Service
- Developing Effective Leaders
- Discovering Diversity
- Documenting Discipline: Legally Documenting Employee Performance
- Effective Meeting Management
- Effective Performance Management
- Management Strategies
- Managing Work Expectations, Transforming Attitudes
- Sales Strategies
- Sexual Harassment: Is It or Isn't It?
- Successful Innovation Teams
- Successful Interviewing and Hiring
- The Management Development Process
- The Team Development Process
- Time Mastery
- Transition/Change
- Understanding Personal Listening Approaches
- Understanding Yourself and Others (DiSC®)
Organization Productivity and Tools
- AS9100 / ISO 9001:2000 Transition
- AS9100 / ISO 9001:2000 Executive Overview
- AS9100 / ISO 9001:2000 Employee Overview
- AS9100 / ISO 9001:2000 Implementation
- AS9100 / ISO 9001:2000 Documentation
- AS9100 / ISO 9001:2000 Internal Auditor
- AS9100 / ISO 9001:2000 Employee Awareness Training
- AS9100 / ISO 9001:2000 New Employee Orientation
- AS9100 / ISO 9001:2000 Maintenance
- Transforming From ISO to Baldrige
- How to Prepare for an Audit
- Developing a Continuity Book
- Metrics and Measurements
- Quality Tools and Techniques
- Process Management and Process Mapping
- Lean Manufacturing
- Balanced Scorecard
- Train the Trainer
- Theory of Constraints (TOC)
- Procedure Writing Workshop
- Interviewing Skills Workshop
- Statistical Process Control
- Process Management
- Root Cause Analysis
- Corrective Action Workshop
- Preventative Action Workshop
- Continuity Book Development Workshop
- How to Be Audited
- Certified Quality Manager Boot Camp
- ASQ - Foundations in Quality:
- ASQ Course One - Quality Basics
- ASQ Course Two - Quality 101
- Six Sigma Junior Greenbelt
- Six Sigma Green Belt
- Lean Six Sigma Green Belt
- Six Sigma Black Belt
- Team Effectiveness
- Strategic Planning
- Leadership Development Seminar
- Supplier Management
- Successful Hiring Strategies
- Customer Power
- Employee Performance Management
- Time and Motion Studies
- Concepts in Lean
- Effective Feedback Sessions
- Employee Award Programs
- Supplier Award Programs
Malcolm Baldrige National Quality Award, State Quality Awards, and Other Federal Quality Awards
- Executive Overview
- How to Write an Award Application
- How to Conduct a Self-Assessment
- How to Use Feedback
Computer Training
Our IT courseware library will help your employees work smarter. We offer a complete training solution to over 130 of most commonly used software programs found in today's workplace. Courses include software form Microsoft, Adobe, Macromedia, Java, Netscape, Lotus, and many others.
DiSC® Online Training Programs
Reinforcing Your Understanding of Behavioral Styles: This program is intended as a refresher course for people who have previously completed Inscape Publishing Profile System® 2800 Series. This four-lesson course is designed to be taken at your own pace and can be completed in approximately 45 minutes.
Understanding Behavioral Styles: an Interactive Online Self-Paced Course: This course provides insight into your DiSC® behavioral style and explains how adjusting your style to fit different situations can enhance your personal effectiveness. Lessons include the use of interactive graphics, audio, text, animation, humor, exercises, and practical application of the knowledge gained.
