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"Poor Quality Costs the Average American Company as much as 20% of its Sales Revenues... improved quality of goods and services goes hand in hand with improved productivity, lower costs, and increased profitability" - Public Law 100-107

 

Baldrige National Quality logo.

MBNQA

The Malcolm Baldrige National Quality Award was established in 1987 to:

  • Help stimulate American companies to improve quality and productivity for the pride of recognition while obtaining a competitive edge through increased profits

  • Recognize the achievements of those companies that improve the quality of their goods and services and providing an example to others

  • Establish guidelines and criteria that can be used by business, industrial, governmental, and other organizations in evaluating their own quality improvement efforts

  • Providing specific guidance for other American organizations that wish to learn how to manage for high quality by making available detailed information on how winning organizations were able to change their cultures and achieve eminence

 

Download the Latest "Criteria for Performance Excellence"


Business Criteria for Performance Excellence

Business Criteria Cover links to PDF file.



Education Criteria for Performance Excellence



Health Care Criteria for Performance Excellence

Health Care Criteria Cover links to PDF file.

 


2005 Application Forms

Award Application Forms Cover links to PDF file.

 

How Can Process-In-Focus Help?

Whether you are looking at applying for a specific State and/or the National Quality Award or just wanting to implement the sound management concepts within the Baldrige Criteria, Process-In-Focus has programs to ensure your success.  These include seminars, workshops as well as consulting and assessment services.

Getting Started

Try out the Oklahoma Quality Award Foundations "Starter Guide".  It will provide you volumes of information on where you stand today in your journey to Performance Excellence.

Baldrige "Self Analysis" worksheet

Learn the ten steps for self-assessment for any organization using the Baldrige Criteria for Performance Excellence. Review reasons for considering a self-assessment and determine if you are ready. Further resources for self-assessment and action are also included.

Getting Started Cover links to the PDF file.

 

"We are very excited with the opportunity in helping you achieve your journey toward "Performance Excellence".  Whether you are looking onto applying at the state or federal level... or just wanting to begin utilizing the criteria within your operations, our programs and strategies will ensure your success."

Mark Vardaro
President and Senior Consultant
Process-In-Focus

 

Contact Us Today for More Information!!

 

 

 

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