We want you to be armed with up to date information and resources. This page contains links to many sources of valuable information, tools, and resources. Call us today to learn how we can help you design customized programs to help you achieve your goals!!
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Operational Definitions by Navy Total Quality Leadership Office, Jan 1996, 21 pages. Part of Basic Tools for Process Improvement Handbook
Brainstorming by Navy Total Quality Leadership Office, Jan 1996
19 pages. Part of Basic Tools for Process Improvement HandbookTeam Decision-Making Tools: Multivoting andNominal Group Technique by Navy Total Quality Leadership Office, Jan 1996
48 pages. Part of Basic Tools for Process Improvement HandbookAffinity Diagram by Navy Total Quality Leadership Office, Jan 1996
21 pages. Part of Basic Tools for Process Improvement HandbookCause-and-Effect Diagram by Navy Total Quality Leadership Office, Jan 1996, 23 pages. Part of Basic Tools for Process Improvement Handbook
Flowchart by Navy Total Quality Leadership Office, Jan 1996
37 pages. Part of Basic Tools for Process Improvement HandbookData Collection by Navy Total Quality Leadership Office, Jan 1996
46 pages. Part of Basic Tools for Process Improvement HandbookPareto Chart by Navy Total Quality Leadership Office, Jan 1996
49 pages. Part of Basic Tools for Process Improvement HandbookRun Chart by Navy Total Quality Leadership Office, Jan 1996
38 pages. Part of Basic Tools for Process Improvement Handbook.Control Charts by Navy Total Quality Leadership Office, Jan 1996
70 pages. Part of Basic Tools for Process Improvement Handbook.Histogram by Navy Total Quality Leadership Office, Jan 1996
71 pages. Part of Basic Tools for Process Improvement Handbook.The Quality Tools Cookbook includes explanations of Traditional Quality Tools and Management and Planning Quality Tools. The Cookbook is a step-by-step guide to using each tool, examples, and when appropriate, Excel templates.
Online Quality Tools Tutorial - created by Clemson University Continuous Quality Improvement Server. Clemson University Continuous Quality Improvement Server Tutorial for various tools used by W.E. Deming.
Process Improvement Notebook by Navy Total Quality Leadership Office, Jan 1997. This manual was designed to assist quality improvement teams to highlight important information related to process improvement. Each section of the PIN contains forms and instructions for how to complete the forms.
The Department of Navy Benchmarking Handbook: A Systems View by Navy TQL Office, Mar 1997. This handbook describes the Department of Navy's Benchmarking Model and details the 10 recommended steps. It is intended to provide guidance and useful information to assist top leaders, commanding officers, quality coordinators and advisors, and team fac
Total Quality Leadership: A Primer by Navy Total Quality Leadership Office, By Archester Houston and Steven Dockstader.
Survey Handbook by Navy Total Quality Leadership Office,
By Archester Houston.Small Business Guidebook to Quality Management by Office of Secretary of Defense Quality Management Office,
The aim of this guidebook is to help small businesses make the transition to a quality culture. While the focus of the guidebook is small businesses the information is helpful to anyone transforming and continually improving their organization.Commandant Quality Award Guide Book by US Coast Guard Academy Leadership Development Center, May 2001Guidebook for use with the Coast Gaurd's Baldrige based award.
Failure Mode Effects Analysis (FMEA)
Website Links:
Baldrige National Quality Program
National Institute of Standards
and Technology
(NIST)
International
Organization for Standardization
(ISO)
Oklahoma Quality
Award Foundation
(OQAF)
American Society for Quality
(ASQ)
International Register of
Certificated Auditors
(IRCA)
Registrar Accreditation
Board
(RAB)
International Auditor
Training Certification Association
(IATCA)
The Engineering
Society For Advancing Mobility in Land Sea and Space
(SAE)
American National Standards
Institute
(ANSI)
Technical
Committee 176, Sub-Committee No.2
(ISO/TC 176/SC 2)
Environmental Protection
Agency
(EPA)
Occupational Health and
Safety
(OSHA)
National
Fire Protection Association
(NFPA)
American Productivity &
Quality Center
(APQC)
The Association for Manufacturing
Excellence
(AME)
